1 Data We Collect & Why
We gather information necessary to deliver our services and comply with legal obligations.
👤 Account Details
You provide your name, email, and password at signup. We use this to authenticate and personalise your experience.
đź’ł Payment Data
Billing address and payment tokens are processed by secure payment partners; we never store full card numbers.
📱 Device & Usage
We log device type, browser, IP address, and actions (pages visited, games viewed) to detect anomalies and optimise performance.
2 Lawful Basis & Usage
We process your data under UK GDPR lawful bases: contract necessity for orders, legitimate interest for security, and your consent for marketing.
• Order processing and account management.
• Fraud detection and platform security.
• Optional newsletters and promotions if you opt in.
3 Data Sharing & Third Parties
We do not sell your personal data. We share it only with:
• Payment processors and delivery partners for order fulfilment.
• Trusted analytics providers under strict confidentiality agreements.
• Authorities when required by law or to protect rights and safety.
4 Security Measures
We employ robust safeguards to protect your information:
• SSL/TLS encryption on all connections.
• AES-256 data encryption at rest.
• Regular security audits and penetration tests.
• Role-based access controls and logging for staff.
5 Your Rights & Controls
Under UK GDPR, you can:
đź“‹ Access
Request a copy of your personal data.
✏️ Correction
Ask us to update any inaccuracies.
🗑️ Deletion
Request erasure of non-essential data.
đźš« Restriction/Object
Limit processing or object to marketing.
6 Data Retention & Deletion
We retain data only as long as required:
• Account info: Until you delete your account plus 3 years for compliance.
• Orders: 7 years per financial regulations.
• Support logs: 2 years post-resolution.
• Marketing data: Until you unsubscribe.
7 Children’s Privacy
Our services are not for children under 16. If we learn we have inadvertently collected data from a minor, we will delete it promptly.
8 International Transfers
Your data may be processed outside the UK/EEA. We use approved safeguards (Standard Contractual Clauses, adequacy decisions) to ensure protection.
9 Updates to This Policy
We may revise this policy. The “Last Updated” date reflects the latest changes. Significant updates will be announced on our homepage.
10 Contact & Complaints
For privacy queries or to exercise your rights, contact:
Privacy Team:privacy@gamespiral.it.comAddress: Whitefriars Shopping Centre, St George’s St, Canterbury CT1 2XG
Phone:+44 1227 454545 You may also lodge a complaint with the ICO:
ico.org.uk.